Global Broker governance & inquiry App

Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

IG

United Kingdom|Above 20 years| Benchmark AA|
Regulated in Australia|Market Making(MM)|MT4/5 full license|Global Business|High potential risk|

https://www.ig.com/en

Website

Rating Index

Benchmark

Benchmark

AA

Average transaction speed (ms)

436.4

MT4/5

Full License

IG-DEMO

MT4
13

Capital Ratio

Great

Capital

$ 775,194 (USD)

Influence

AAA

Influence index NO.1

Japan 8.95
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:A

Slippage:C

Cost:A

Disconnected:D

Rollover:AAA

MT4/5 Identification

MT4/5 Identification

Full License

13
Server Name
IG-DEMO MT4
Server Location

Capital Ratio

Capital Ratio

Great

Capital

$ 775,194 (USD)
Ranking in Japan: 29 /390
515.9%
很安全

Influence

Influence

AAA

Influence index NO.1

Japan 8.95

Surpassed 12.58% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (20) 7633 5430
sales.en@ig.com
https://www.ig.com/en
Cannon Bridge House 25 Dowgate Hill London EC4R 2YA

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now
IG Markets

Contact number

English

+44 (20) 7633 5430

Chinese (Simplified)

+61 (3)9860 1776

Spanish

+34 917 87 61 57

Broker Information

More

Check whenever you want

Download App for complete information

WikiFX Risk Alerts
Previous Detection : 2023-10-03
  • The number of the complaints received by WikiFX have reached 16 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
A Visit to IG in UK - Office Found

A Visit to IG in UK - Office Found

The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma

IG United Kingdom
A Visit to IG in Dubai UAE -- Office Found

A Visit to IG in Dubai UAE -- Office Found

The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.

IG United Arab Emirates
A Visit to IG in Japan -- Office Confirmed Existed

A Visit to IG in Japan -- Office Confirmed Existed

The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.

Good IG Japan
A Site Visit to IG in Australia -- Regulatory Address Confirmed True

A Site Visit to IG in Australia -- Regulatory Address Confirmed True

It has been proved by the on-the-site investigation that the actual address of the Australia licensed broker IG is consistent with that declared by the supervision agency. The broker holds three MM licenses issued by ASIC, FCA and FMA respectively, as well as two retail forex licenses issued by FSA and MAS. Investors can take the broker into consideration.

Good IG Australia
A Visit to the Singapore Broker IG

A Visit to the Singapore Broker IG

The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.

Great IG Singapore
A Visit to IG in UK - Office Found

A Visit to IG in UK - Office Found

The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma

IG United Kingdom
A Visit to IG in Dubai UAE -- Office Found

A Visit to IG in Dubai UAE -- Office Found

The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.

IG United Arab Emirates
A Visit to IG in Japan -- Office Confirmed Existed

A Visit to IG in Japan -- Office Confirmed Existed

The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.

Good IG Japan
A Site Visit to IG in Australia -- Regulatory Address Confirmed True

A Site Visit to IG in Australia -- Regulatory Address Confirmed True

It has been proved by the on-the-site investigation that the actual address of the Australia licensed broker IG is consistent with that declared by the supervision agency. The broker holds three MM licenses issued by ASIC, FCA and FMA respectively, as well as two retail forex licenses issued by FSA and MAS. Investors can take the broker into consideration.

Good IG Australia
A Visit to the Singapore Broker IG

A Visit to the Singapore Broker IG

The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.

Great IG Singapore

WikiFX Verification

IG · Benchmark
Average transaction speed(ms)
436.4
The highest transaction speed(ms)
78 Great
The highest speed of opening positions(ms)
86 Great
The highest speed of closing position(ms)
78 Great
The lowest speed of opening positions(ms)
1922
The lowest speed of closing position(ms)
1942
Ranking: 42 / 130
Test user 201
Orders 1,349
Ocuppied margin $231,571 USD
Data Source WikiFX Data provide
Updated: 2023-10-02 01:10:00

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Pyramid scheme complaint
Expose
Scam

Induced fraud

At first I was told that the bank card number was wrong (I checked it twice before I fill it. And why can I hand in a wrong information? It’s the platform’s problem) and I have to pay margin so that the programmer can help me modify the number. Then I was noticed that my credit score was insufficient. What’s the relationship between my information error and credit score? Then, it turned to the tax. The customer service induced me to pay the tax twice. At last, the comprehensive score was reduced because of the payment. So the customer service asked me to deposit. What a rip-off

2020-09-18 13:56
Unable to withdraw

Ask u to add money again and again. But can't withdraw funds

Looking at the regulated platform, as ordinary people, I believe in the IG platform. From the initial investment of 130,760 yuan to the completion of the operation, ask me to pay money cuz the bank card information is incorrect. At the beginning, I really thought that I had typed it wrong, so as a loyal customer, I chose to believe it unconditionally and paid the money again and again. Finally, the customer service told me that there was no problem, but I still waited 15 days for review. I would like to know if your platform is really not a lie. In the Internet age, what needs to be reviewed takes 15 days. To put it bluntly, it is a lie and no money is drawn. I also hope that the relevant department can help me recover the 1 million I handed in. Thank you.[d83d][de2d][d83d][de2d][d83d][de2d][d83d][de2d]

2021-01-08 17:20
Unable to withdraw

Unable to withdraw

On friend’s recommendation, I downloaded IG and deposited 30 thousand yuan under the guidance of the teacher. Within 1 to 2 hours, I profited 320 thousand. Then the teacher told me to deposit 30 thousand to offset the risk. Having operated for several times, I applied for the withdrawal. On the afternoon of next day, my account was frozen in wake of wrong bank information. The service asked for 20% margin, i.e., 71848 yuan, as unfreezing fee, which I felt like a trap. I have negotiated with the service for days. On May 30th, the service asked me to contact SEC and cleared my account.

2020-05-31 14:10
Unable to withdraw

IG modified clients’ information maliciously.

1. IG asked me to pay 20% margin, i.e., 70272 yuan, claiming that my bank information was wrong. 2. The service said that my credit score was insufficient, asking me to pay raise 20 score with 5000 per score. After paying 100 thousand yuan, I was asked to pay extra 30 thousand yuan since my score is 94 now. 3. I was asked to pay 64710 yuan for individual tax. 4. The margin needed 123268.4 yuan, of which 36268.4 was charged since I hadn’t added a remark. 5. The compulsory insurance needed 100 thousand yuan. 6. The handling fee needed 17517.57 yuan. After finishing the above 6 steps, the service asked me to deposit 100 thousand to refund me 200 thousand yuan. After doing so, I was asked for 50% unfreezing fee, i.e., 123268.4 yuan to get the balance 446536.8 yuan. I have been plunged into abyss. Hope you at least refund me half of the fund.

2020-05-25 10:07
Scam

IG refuse to open account after provide the documents requested!!!

After opening an account there and submit all the necessary and required documents i received an email saying to be approved i must call IG. After many attempts, i was able to speak with a Spanish representative, and she mentions in order to be approved i need to contact the gentleman Pablo Castrillo. After another session of calls, i finally spoke with him and he mentions i need to send more documents in order to be approved. I confront him replying i have sent all the documents required by your website, to which he replied "my analyst needs more documents". I ask him for information about his analyst, he refused to disclose it. I sent several emails to support i never got an answer!! Finally, i got a rude answer from Pablo which i post here. Finally saying, IG has many factors to be a scam!

2021-06-25 05:46
Resolved

Fraud

In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.

2021-02-11 13:44
    Sources

    IG · Company Summary

    Company Summary

    Company profile

    Basic Information
    Registered Country/Region Cyprus
    Regulation ASIC, FSA, DFSA, FCA, NFA, FMA, MAS
    Founding Time 1974
    Minimum Deposit $0
    Maximum Leverage 1:30
    Minimum Spreads 0.6 pips on EUR/USD
    Trading Platform MT4, IG Proprietary
    Trading Assets currency pairs, commodities, indices, stocks, financial spread betting
    Payment Methods Bank Wires, ACH, Debit Cards
    Customer Support 5 /24 Live Chat, Phone, Emails

    General Information & Regulation

    IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). IG was founded in 1974 in London, U.K. is the world's first broker to actually built the concept of financial spread betting that introduced online dealing as early as in 1998. IG headquartered in London (UK) and including operations in the USA, Australia, Japan, New Zealand, registered among European countries and Singapore.

    Regulatory Information

    IG Markets have 9 entities under stringent regulation in their own jurisdictions:

    IG MARKETS LIMITED, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No. 220440

    IG AUSTRALIA PTY LTD, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No.515106

    IG Markets Limited, authorized and regulated by the Financial Conduct Authority (FCA), with Regulatory License No.195355

    IG証券株式会社, authorized and regulated by the Financial Services Agency (FSA) in Japan, with Regulatory License No. 9010401051715

    IG US LLC, authorized and regulated by the National Futures Association (NFA), with Regulatory License No. 0509630

    IG MARKETS LIMITED, authorized and regulated by the Financial Markets Authority (FMA), with Regulatory License No. 18923

    IG ASIA PTE LTD, authorized and regulated by the Monetary Authority of Singapore (MAS), with Regulatory License Number Unreleased.

    IG Limited, authorized and regulated by the Dubai Financial Services Authority (DFSA), with Regulatory License No. F001780

    Pros & Cons of IG

    To ensure greater openness and compliance with strict regulations, IG is publicly traded on the Stock Exchange. Low Forex trading fees, a comprehensive teaching center, a wide variety of powerful trading tools, and solid research are just some of IG's many positives as a trading partner.

    However, the selection of products available for trade is somewhat restricted, with Forex and CFDs being the primary vehicles for doing so.

    some advanatges and disadvantages of IG are listed below:

    Pros Cons
    Multiple Regulation Limited payment methods
    Wide range of trading assets Relatively high minimum deposit
    Low minimum deposit requirement Conservative leverage in some areas
    Quality choice of trading platforms, including MT4
    Educational tools for beginner traders
    Autochartist signals integrated with the proprietary web-based platform

    Market Instruments

    IG claims that it offers a wide range of tradable financial instruments for global investors, over 18,000 instruments, including Forex, indices, CFDs on stocks, digital cryptocurrencies, options trading for investors to choose from.

    market-instruments

    Account Types

    IG seems only offer a basic account, and this broker requires no minimum initial deposit, which means investors can fund their IG account any money to start trading with this broker. Most other brokers would, in most cases, ask a minimum depsit of $100 ~$200 to open a standard account.

    IG Leverage

    In accordance with the new ESMA regulation, which tightened the restrictions on trading in Europe, European citizens and residents can now only use a certain multiplier in their transactions. Depending on the specifics of the local regulations, IG trading accounts may be subject to additional ratio restrictions.

    So, while European traders are restricted to a maximum leverage of 1:30 on Forex instruments, Australian authorities permit a much higher 1:200 leverage. Check out the table below for a full look at the leverages available for cryptocurrency, commodity, share, and index instruments.

    IG Spreads & Commissions

    The minimum spread is around 0.6 pips on the EURUSD pair, 0.6 pips for AUDUSD, 0.9 pips for GBPUSD, 0.9 pips for EURGBP, 0.3 pips for spot gold, 2 pips for spot silver, 0.5 pips for emerging market indices, 2.8 pips for Brent crude oil and 2.8 pips for US light crude oil. Stock CFDs commissions: The minimum commission for US stocks is 2 cents per share per side(minimum $15), 0.18% for Hong Kong stocks (minimum HKD15), 0.10% for UK stocks (minimum £10), and 0.08% for Australian stocks (minimum AUD$7).

    image.png

    IG Trading Platform

    IG offers traders an award-winning trading platform that makes trading faster and smarter, featuring an online trading platform, a trading app, a tablet app, an MT4 trading platform, and ProRealTime advanced charting. The web-based platform allows traders to open, close, and adjust positions more quickly in just a few seconds, split charts to view the same market in multiple time frames simultaneously, and upgraded smart mode to automatically save trade sizes and stop-loss levels. ProRealTime's advanced charts cover price, volatility, and more than 100 other indicators, allowing you to trade directly from the charts, including setting buy and sell orders.

    Trading Tools

    Additionally, all IGs platforms are enhanced with 18 free add-ons and indicators, Autochartist, technical analysis tools, and a free VPS for an expert advisor, and a range of small detailed settings that enhances trader deal.

    Deposit & Withdrawal

    You won't have to worry about meeting any sort of minimum deposit or paying any sort of transfer charge. However, before you start trading, you should check the deposit requirements and margin for the instruments you plan to use.

    Since there are a variety of deposit options, a trader may select the one that works best for them in terms of initial trading fees and get started trading practically immediately. In addition, double-check the availability of this and any other feasible alternatives in your area.

    • Major debit/credit cards,

    • bank transfer,

    • using the PayPal system,

    • Skrill or Neteller

    payment-methods

    Customer Support

    IG customer support services can be reached through several methods, including live chats, social media, available on Phone 24h . Traders absolutely covered by responses to queries in different languages, since the variety of offices truly represents all variety of nationalities and countries.

    Educational Resources

    In addition to its many other benefits, IG's dedication to its clients' success shines through in the form of IG Academy's free trading classes, webinars, and other resources. You'll discover everything you need to get started trading with IG, thanks to the company's extensive educational resources that boost trading potential, allow you to improve your abilities if you already have them, and provide you with help at the beginning.

    Being one of the largest firms in the world, IG makes substantial investments in the training of traders and other interested parties through its IG Academy, which is an integral part of its global offering. To ensure that its traders are well-educated, IG often hosts Live Seminars with prominent figures in the industry.

    News

    WikiFX Reviews IG in Depth

    NewsWikiFX Reviews IG in Depth

    2023-09-15 17:09

    In this article, we'll look in-depth at IG Markets (IG), examining its key features, fees, safety measures, deposit and withdrawal options, trading platform, and customer service.

    WikiFX
    2023-09-15 17:09
    News
    WikiFX Reviews IG in Depth
    IG's New Show 'Beat the Street' Gives Daily Market Analysis

    NewsIG's New Show 'Beat the Street' Gives Daily Market Analysis

    2023-09-01 10:14

    Tune into IG's 'Beat the Street' for daily US market insights. Get expert analysis and tips to stay a step ahead of Wall Street.

    WikiFX
    2023-09-01 10:14
    News
    IG's New Show 'Beat the Street' Gives Daily Market Analysis
     The List of US-based Forex Brokers

    News The List of US-based Forex Brokers

    2023-08-07 16:57

    This article delves into the realm of forex trading in the United States, spotlighting the top US-based forex brokers that provide a secure and regulated environment for traders.

    WikiFX
    2023-08-07 16:57
    News
     The List of US-based Forex Brokers
    Boost for NatWest shares after week of turmoil

    NewsBoost for NatWest shares after week of turmoil

    2023-08-01 14:18

    Shares in NatWest moved higher on Friday after reporting strong first-half (H1) results.

    WikiFX
    2023-08-01 14:18
    News
    Boost for NatWest shares after week of turmoil

    User Reviews

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    User comment

    19

    Comments

    Write a review

    Ahmed751
    0-3months
    I've had a positive experience with this broker. Their platform is user-friendly, making it easy to execute trades and monitor the market. Customer support is responsive, and they offer a variety of currency pairs to trade. I appreciate their competitive spreads and transparency in fees. Overall, a reliable choice for forex trading.
    2023-09-21 18:57
    Reply
    0
    0
    Jonathan Batista
    3-6months
    We need to be sure abouth the information on Ig.
    2023-06-27 10:12
    Reply
    0
    0
    SUNNY90656
    more than one year
    I used ig for forex and share trading many years ago, and this platform was trustworthy then. Recently, according to many friends of mine, withdrawing money from account is becoming more and more difficult. I guess something happened to this broker?
    2023-02-20 09:52
    Reply
    0
    0
    给点阳光就灿烂
    more than one year
    I don't fully understand why the IG website is not working either and that there are several complaints against this company. IG, in my impression, is one of the largest forex brokers in the world...
    2023-02-14 10:18
    Reply
    0
    0
    дн顺顺顺
    more than one year
    To be honest, IG is one of the best of all the traders I've traded with and one of my favourites. I can't fault anything about them at all, and if you want to find their flaws, it's just like picking a bone in an egg. I strongly recommend newbies to have a try, you will come back and thank me!
    2023-02-13 16:15
    Reply
    0
    0
    Cardo Villezar
    6-12months
    helping
    2023-01-04 01:38
    Reply
    0
    1
    Danai Sripuban
    more than one year
    IG is a big and trusted brand. When I was a novice, I traded on this platform many times, and the experience was very good. Spreads on forex currency pairs are very tight, and direct market access is transparent. I remember that once there was a problem with the withdrawal, the customer service quickly resolved it. Five-star recommendation!
    2022-12-15 09:41
    Reply
    0
    0
    adamsy
    more than one year
    working with it and making alot of profit
    2022-12-09 13:10
    Reply
    0
    0
    FX1846833880
    more than one year
    thanks
    2022-12-07 23:58
    Reply
    0
    0
    XZUSY
    6-12months
    are very reliable broker for trading and money is safe
    2022-12-07 16:35
    Reply
    0
    0
    Adam Musa
    more than one year
    A friend recommended it to me as a newbie into forex, he said it's suitable for beginners like myself. I'm looking forward to trying it out after his referral.
    2022-12-06 03:26
    Reply
    0
    0
    kaiyadai
    more than one year
    that is good and nice broker that able ot members to work fast and safe
    2022-12-05 20:40
    Reply
    0
    1
    AMOS TIMILEHIN
    more than one year
    A very reliable broker for Forex traders
    2022-12-05 16:00
    Reply
    0
    0
    想當年
    more than one year
    I heard IG many years ago, i know it is a very well-known CFD provider! I just want to say! Yes! They deserve it! I experienced quite well here, no minimum deposit requirement, generous leverage, super low spreads, as well as my favorite mt4 trading platform! And they have helped me make some money, so i thank them very much! Keep up the good work!
    2022-11-18 10:24
    Reply
    0
    0
    卡布奇诺80913
    more than one year
    IG’s account-opening process is quite troublesome, and it took me a long time to complete. They keep asking documents to verify, and I was wonder if my personal information safe with IG? I finally decided to choose another broker, and quit my IG account…
    2022-11-17 15:45
    Reply
    0
    0
    Arbaz Khan
    6-12months
    Hello How are you
    2022-11-16 23:41
    Reply
    1
    2
    の18398
    more than one year
    A big name in the forex industry, providing plenty of educational resources to help you get know about forex, suitable for both beginners and professionals. Only a low initial deposit is required, I suggest that you should invest in this platform using with a samll money to test its trading environment and practice your trading strategies...
    2022-11-16 17:44
    Reply
    0
    1
    顺势而为92805
    more than one year
    A friend of mine who has used it recommended it to me and I will try it.
    2022-11-15 14:37
    Reply
    0
    2
    dtoan
    6-12months
    The floor is fine
    2022-11-09 17:34
    Reply
    0
    1
    17
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