Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
General Information & Regulation
Capitalix, a trading name of 4Square SY Ltd, is allegedly a forex broker registered in Seychelles with a registration number 8426168-1 and licensed by the FSA (offshore) with a license number SD052.
The broker offers a wide range of market instruments, including forex, cryptocurrencies, stocks, indices, commodities, and metals. Traders can access over 150 trading assets across these markets. Capitalix provides multiple account types, including BASIC, SILVER, GOLD, PLATINUM, and VIP, catering to different trading needs. Leverage options range from 1:5 to 1:200, depending on the asset class. The broker does not charge commissions on trades.
While Capitalix provides the WebTrader platform, MetaTrader 4 (MT4), and a mobile application for trading, reviews and feedback from traders on platforms like WIKIFX have been predominantly negative, with warnings to stay away from the broker. Complaints include issues related to targeting inexperienced traders, draining accounts, and poor customer support. Given these factors, it is essential to exercise caution and conduct thorough research before engaging in financial activities with Capitalix or any other offshore broker.
Here is the home page of this brokers official site:
Pros and Cons
Capitalix is a financial platform that offers a range of investment options. One advantage of Capitalix is its user-friendly interface, which makes it easy for individuals to navigate and manage their investments. Additionally, the platform provides access to a diverse selection of investment products, allowing users to diversify their portfolios. On the downside, Capitalix may lack advanced analytical tools that some experienced investors require. Furthermore, the platform's customer support services may not always meet the expectations of users, potentially leading to frustration in resolving issues. It is also important to note that Capitalix's fees and charges can be higher compared to some other investment platforms.
Is Capitalix Legit？
Capitalix, regulated by the Seychelles Financial Services Authority (FSA) with license number SD052, operates as an offshore regulated entity. As an offshore regulatory license, it falls under the jurisdiction of the Seychelles. The licensed institution associated with Capitalix is 4 Square SY Limited, located at CT House, Office 4B, Providence, Mahe, Seychelles.
However, it is important to note that as of the provided information, there is no effective date or expiry date mentioned for the license. Additionally, the contact details such as the phone number of the licensed institution are not available.
The mention of “No Sharing” under the license type suggests that Capitalix does not have permission to share their license with others. This might indicate that they are not authorized to provide financial services to clients beyond the scope of their own entity.
The provided information also mentions that Capitalix does not have a trading software. This could be an important factor to consider when evaluating the suitability of the broker for your specific trading needs.
It's crucial to exercise caution when dealing with offshore regulated entities, as the regulatory standards and investor protections might differ from those in more established financial jurisdictions. Conducting thorough research and due diligence is recommended before engaging in any financial activities with Capitalix or any other offshore broker.
Market Instruments
Capitalix advertises that it offers more than 150 trading assets in financial markets, including forex, cryptocurrencies, stocks, indices, commodities and metals.
Forex: Capitalix allows trading in major currency pairs such as EURUSD, USDJPY, GBPUSD, AUDUSD, EURGBP, EURJPY, and USDCHF. Forex trading provides opportunities to speculate on the fluctuations in currency exchange rates.
Cryptocurrencies: The platform offers trading in popular cryptocurrencies like Bitcoin (BTCUSD), Ethereum (ETHUSD), Litecoin (LTUSD), and Ripple (XRPUSD). Cryptocurrencies have gained significant attention and offer potential for high volatility and returns.
Stocks: Capitalix provides access to well-known stocks from major companies such as Facebook, Apple, Microsoft, Google, Netflix, Canopy Growth Corporation (CGC), and Alibaba. Trading stocks allows investors to participate in the ownership and potential profits of these companies.
Indices: Traders can engage in index trading with Capitalix, including popular indices like FTSE-SEP23, NK-SEP23, and CAC-SEP23. Indices represent the performance of a specific group of stocks and provide an opportunity to speculate on the overall market trends.
Commodities: Capitalix offers trading in commodities, including Brent crude oil (BRNT-AUG23), crude oil (CL-JUL23), cotton (LCTT-JUN23), natural gas (NGAS-JUL23), and sugar (SUG-JUL23). Commodity trading allows investors to participate in the price movements of various raw materials.
Metals: The platform enables trading in metals such as copper (COPP-JUL23), platinum (PLAT-JUL23), silver (XAGUSD), and gold (XAUUSD). Metals are considered valuable assets and can serve as a hedge against inflation or economic uncertainty.
Account Types
Apart from the virtual account with a $100,000 virtual fund, there are five live trading accounts offered by Capitalix, namely Basic, Silver, Gold, Platinum and VIP. However, the broker didnt reveal any information about the minimum initial deposit requirement to open an account.
BASIC Account: The BASIC account type is the entry-level option provided by Capitalix. It offers a leverage of 200 and various trading assets, including FX Majors, FX Crosses, FX Minors, FX Exotics, Indices, Metals, Commodities, Shares, and Crypto. The spreads for different asset classes range from 3 pips to 70 pips. This account type does not mention any specific bonus.
SILVER Account: The SILVER account type provides spreads for various assets, ranging from 2.4 pips to 56 pips. The leverage remains at 200. Traders with a SILVER account can access all the available trading assets, including FX Majors, FX Crosses, FX Minors, FX Exotics, Indices, Metals, Commodities, Shares, and Crypto. Additionally, this account type may offer a bonus of up to 40%.
GOLD Account: The GOLD account type further enhances trading conditions with spreads, ranging from 1.8 pips to 42 pips. Traders with a GOLD account can enjoy the same leverage of 200 and access the full range of trading assets provided by Capitalix. Additionally, this account type offers a potential bonus of up to 60%.
PLATINUM Account: The PLATINUM account type is designed for traders seeking more favorable trading conditions. It provides spreads, ranging from 1.2 pips to 28 pips, while maintaining a leverage of 200. Traders with a PLATINUM account have access to all the trading assets offered by Capitalix and may be eligible for a bonus of up to 80%.
VIP Account: The VIP account type is the highest tier offered by Capitalix, providing the most advantageous trading conditions. It offers spreads, ranging from 0.3 pips to 7 pips, with a leverage of 200. Traders with a VIP account can trade all available assets and may be eligible for a bonus of up to 100%.
Leverage
Capitalix provides its clients with flexible Leverage ranging from 1:5 - 1:200. In particular, the maximum leverage is 1:200 on forex and metals, 1:100 on indices and commodities, 1:20 on shares and 1:5 on cryptocurrencies.
It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.
Spreads
On the home page of Capitalixs official site, the broker advertises to offer low spreads from 0.5 pips with no commissions. Also, different account types can enjoy quite different spreads. For example, the spread on forex majors is 3 pips for the Basic account, 2.4 pips for the Silver account, 1.8 pips for the Gold account, 1.2 pips for the Platinum account and 0.3 pips for the VIP account.
Trading Platform
WebTrader:
Capitalix offers the WebTrader platform, which is a popular and advanced trading platform suitable for every trader. One of its key advantages is that there is no need to download additional software. As long as you have a reliable internet connection and a web browser, you can access the platform. WebTrader provides features such as market indicators, an economic calendar, latest news alerts, asset sentiments, a user-friendly interface, and a one-click trading feature.
MetaTrader 4 (MT4):
Considered one of the best and most advanced trading platforms of the decade, MT4 is highly regarded by both beginner and professional traders. It offers a range of features including advanced analytical tools, an economic calendar, real-time market updates, take profit and stop loss functions, quick trading sessions, market indicators, and the ability to set stop loss and take profit levels across multiple timeframes.
Mobile Application:
Capitalix also provides an advanced mobile application for traders who prefer to trade on the go. The mobile app is available for both iOS and Android devices, and it has received positive reviews from existing customers. It offers features such as a range of market indicators, an economic calendar, latest news alerts, asset sentiments, a user-friendly interface, real-time market alerts, and one-click trading.
Deposit & Withdrawal
Capitalix offers a simple and user-friendly funds management system, allowing users from anywhere in the world to easily deposit and withdraw funds. They provide a wide range of payment methods to cater to different user preferences. Users have the option to use credit cards (Visa, Mastercard, Maestro) or bank wire transfers (SWIFT and SEPA) to fund their accounts. Being a regulated broker with an FSA license, they adhere to industry standards and protect customer funds through SSL encryption.
However, in order to comply with regulatory requirements, users are required to complete the Know Your Customer (KYC) process. This involves confirming their identity and providing identification and address documentation. Customers can contact the Capitalix Customer Support team for assistance with this process.
DEPOSIT
Capitalix accepts deposits in EUR and USD currencies. The deposit methods available are credit cards (Visa, Mastercard, Maestro), SWIFT wire transfer, and SEPA wire transfer. There are no fees or commissions charged for deposits. The processing time for deposits is stated as 3 business days, providing users with a reasonably quick turnaround.
WITHDRAWAL
Similarly, withdrawals can be made in EUR currency. The withdrawal methods available are credit cards (Visa, Mastercard, Maestro), SWIFT wire transfer, and SEPA wire transfer. Capitalix does not charge any fees or commissions for withdrawals. The processing time for withdrawals is also mentioned as 3 business days. However, it's worth noting that the asterisk (*) indicates that the processing time for withdrawals may vary.
Bonuses
Capitalix claims to offer some bonuses, which vary depending on account types. In particular, the bonus is up to 20% on the Basic account, 40% on the Silver account, 60% on the Gold account, 80% on the Platinum account and 100% on the VIP account.
Customer Support
Capitalixs customer support can be reached by telephone: +971 4574 1810 (AE), +54 11 5236 2375 (AR), email: support@capitalix.com, live chat, Telegram or send messages online to get in touch. Company address: CT House, Office 4B, Providence, Mahe, Seychelles.
Trading Tools & Educational Resources
Trading Tools & Educational Resources at Capitalix include Daily Market Analysis, and an Economic Calendar.
Daily Market Analysis: Capitalix provides daily market analysis, covering various asset classes such as commodities, cryptocurrencies, indices, individual stocks like Apple, European markets, oil reserves, and Wall Street. These analyses offer insights into market trends, recent developments, and potential trading opportunities. Traders can stay updated with the latest information to make informed decisions regarding their investments.
Economic Calendar: Capitalix provides an economic calendar as a tool to help traders stay informed about forthcoming major economic information. The calendar includes events such as the consumer price index, private medical insurance rates, and nonfarm payroll releases. By monitoring these events, traders can make informed trading decisions and stay ahead of market shifts.
Trading Hours
The trading hours at Capitalix offer clients options to engage in trading activities around the clock, providing access to the markets 24 hours a day, five days a week. This allows traders to execute trades at their convenience, regardless of their geographical location or time zone. It's important to note that specific holidays and events can impact the trading hours, leading to early market closures or complete shutdowns on certain dates.
During UK Bank Holidays, such as the one on May 29th, 2023, trading in UK equities (FTSE-JUN23) is closed. Similarly, on Memorial Day in the United States, which also falls on May 29th, 2023, trading in various US equities and commodities, including DOW-JUN23, NK-JUN23, XAUUSD, and others, closes early at 20:00 GMT+3. Additionally, on the same day, Pentecost in Switzerland results in the closure of Swiss equities.
Customer Support
Customer Support at Capitalix offers various channels for assistance. They provide personal and customized Live Customer Support, ensuring that you receive tailored assistance for your specific needs. Their support team operates 24/5 and is available in multiple languages, aiming to deliver an exceptional level of service.
For written communication, you can reach out to them via email at support@capitalix.com. This allows you to send them any inquiries or concerns you may have.
In addition to email, Capitalix offers live chat as a means of contacting their customer support. This real-time chat feature allows for immediate interaction with a support representative, enabling swift resolutions to your queries.
Alternatively, you have the option to reach their customer support team via telephone. They provide contact numbers for different regions, including +971 4574 1810 for the United Arab Emirates (AE) and +54 11 5236 2375 for Argentina (AR). By calling these numbers, you can directly communicate with their support staff.
Apart from traditional channels, Capitalix also provides the option to connect with their customer support team through Telegram or by sending messages online.
It's important to note that the company address of Capitalix is located at CT House, Office 4B, Providence, Mahe, Seychelles. This information can be useful if you need to reach out to them through traditional mail or for reference purposes.
Reviews
Reviews on WIKIFX for Capitalix are relatively negative, with warnings to stay away from the broker. Traders claim that Capitalix targets inexperienced individuals, drains their money through misleading account managers, and refuses withdrawals. Scam allegations, fraudulent practices, and manipulation of trading information have also been reported, indicating a high level of risk and unreliability associated with Capitalix.
Conclusion
In conclusion, Capitalix is a financial service provider that offers online trading services to its clients. It provides a range of investment options and tools to facilitate trading activities. Some advantages of Capitalix include a user-friendly platform, access to multiple markets, and various financial instruments. However, it is important to note that Capitalix has some drawbacks. These include potential risks associated with trading, limited customer support, and potential complexities in navigating the platform. It is crucial for individuals considering Capitalix to thoroughly research and assess the suitability of its services before engaging in any trading activities.
Q: What are the trading hours at Capitalix？
A: Capitalix provides 24/5 trading hours, allowing clients to access the markets around the clock. However, specific holidays and events can impact trading hours.
Q: How can I contact customer support at Capitalix？
A: Capitalix offers various channels for customer support, including email (support@capitalix.com), live chat, telephone, Telegram, and online messaging. Their support team operates 24/5 and is available in multiple languages.
Frequently Asked Questions (FAQs)
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