Average transaction speed (ms)
Influence index NO.1
Influence index NO.1
EBC Financial Group
Pyramid scheme complaint
There is customer service for deposit, but not for withdrawal. Apply to solve the withdrawal problem of customer.
I still have more than 80,000 US dollars in my 10/15. On 10/18, I checked it again and it is empty. I have not received a payment in my account.
At the beginning, I said that I had to pay 90,000 Taiwan dollars in taxes. After the payment was completed, because the withdrawal account was incorrectly typed, it was said that I did not operate properly and the platform account was frozen. Is it reasonable to pay an additional deposit to unfreeze it? (The withdrawal on the picture has been approved, but it has not actually arrived)
The way of verifying my identity makes me feel unsafe. Even if I deposite money in, this mechanism can't really prevent my account is being stolen. They didn't ask me for any identification, just asked me to deposite another 6,000 US dollars. So, does this means, anyone who has reach to you, as long as deposite 6,000 US dollars in, he/she can transfer all my funds away. This is very unreasonable, and I have checked their leverage is 1:400, which has exceeded the regulation Institutional Standards. And there is no fixed transfer account or special customer service system, even the EBC customer sevice from LINE claimed that it is inconvvenient to provide an e-mail, which makes me more conserned.
The efficiency of customer service is too slow. They accept deposit, but deny all the withdrawal. I do not know what is the problem.
Under the guise of freezing the account, ask you to deposit 10,000 US dollar to unfreeze. After that, they continue the same operation and ask you to pay again, and you will not be allowed to withdraw.
Previously, I had to pay 1,000 US dollars to unfreeze the account due to an error in the input and withdrawal account. Afterwards, I was able to withdraw funds and trade normally, but the membership meeting was unable to withdraw funds, and even asked to store 6,000 US dollars to prove my identity, and only five Days or so, if it is not completed within the deadline, will my account be permanently frozen? ? Just because the system shows that my membership is abnormal? ? ? And can't provide a reasonable explanation, why it can be used normally before, but suddenly abnormal later, whether it is reasonable to suspect that there is deliberately making things difficult
I’m 100% sure that EBC is a fraud brocker. EBC suspended my requesting withdrawals because they insisted that we have to pay the tax to their tax account directly within the specific date otherwise my funds in their trading account will be frozen. Honestly, I never expected that my withdrawals has been pending by EBC until I pay the tax. Because I saw many fraud cases from international forex trading platforms that they refuse or suspend customer’s withdrawals like requesting paying the tax or being excused daily transfer limit or etc….when customers request to withdraw their funds. I’ve figured out that EBC doesn’t have a right to suspend customer’s withdrawals even unless paying taxes or not. And the tax department just notifies the amount of income tax to the customers. And customers pays them to the tax office by themselves. Nobody can suspend customer’s withdrawals whenever they request withdrawals even If we pay the tax or not. That’s no way. No FX trading platforms require to customers to pay their income tax with their company’s account directly. I’ll atteach the evidences of the records on their oline customer service below. I insist that they must return my fund in EBC account to my bank account!!!!
|Registered in||United Kingdom|
|Regulated by||FCA, ASIC|
|Year(s) of establishment||2-5 years|
|Trading instruments||Forex, commodities, shares and indices|
|Minimum Initial Deposit||$200|
|Minimum spread||0.0 pips onwards|
|Trading platform||MT5, MAM|
|Deposit and withdrawal method||Union pay, VISA, MasterCard, PayPal|
|Customer Service||24/5, Email, phone number, address, live chat|
|Fraud Complaints Exposure||No for now|
It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.
Regulated by FCA and ASIC, ensuring a high level of security for traders' funds
Multiple account types with competitive spreads and commission fees
Multiple trading instruments, including forex, commodities, shares, and indices
User-friendly trading platforms such as MT4 and MAM
Maximum leverage of 1:500, providing traders with higher trading power
No deposit or withdrawal fees for most payment methods
A wide range of educational resources for traders of different levels
Limited operating history of only 2-5 years
No negative balance protection, which can result in significant losses beyond the initial investment
Limited availability of deposit and withdrawal methods compared to other brokers
No mention of bonus or promotional offers for traders.
|EBC offers tight spreads and fast execution due to its Market Making model.||As a counterparty to its clients' trades, EBC has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.|
EBC is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, EBC acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that EBC has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with EBC or any other MM broker.
EBC is a UK registered company that was established 2-5 years ago and is regulated by the FCA and ASIC. They offer trading instruments such as forex, commodities, shares, and indices with a minimum initial deposit of $200 and a maximum leverage of 1:500. EBC provides trading platforms such as MT5 and MAM and offers deposit and withdrawal methods such as Union pay, VISA, MasterCard, and PayPal. They also provide 24/5 multilingual customer support and a range of educational resources.
In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.
|Diversification of investment||Volatile market conditions can lead to unexpected losses|
|Opportunity to profit from market fluctuations||Requires specialized knowledge and experience to trade effectively|
|Wide range of trading strategies available||High leverage can lead to significant losses|
|Access to global markets||Not suitable for all investors|
|Regulatory oversight and compliance requirements|
|Market manipulation by insiders and large traders|
Forex, commodities, shares, and indices are the four main trading instruments offered by EBC. The company provides traders with the opportunity to diversify their investments by trading a wide range of financial instruments, including currency pairs, precious metals, energy, stocks, and stock indices. Trading in these instruments allows traders to take advantage of market fluctuations and generate profit, provided that they have the necessary knowledge and experience to navigate the complex and dynamic financial markets. However, trading in these instruments also entails certain risks, including volatile market conditions, high leverage, and the possibility of significant losses. Overall, EBC's range of trading instruments provides traders with the flexibility and diversity to tailor their investment strategies to their individual preferences and risk profiles.
Spreads and commissions for trading with EBC
Standard account: spreads from 0.6 pips, no commissions
Professional account: spreads from 0.0 pips, $6 per lot commissions
|Two account types to choose from||Professional account has higher minimum deposit|
|Low minimum deposit requirement for the Standard account||Professional account charges commissions per lot traded|
|Competitive spreads starting from 0.0 pips for the Professional account|
|High leverage of up to 1:500 for both account types|
When it comes to account types, EBC offers two options for its traders: the Standard and Professional accounts. The Standard account requires a minimum deposit of $200 and offers competitive spreads starting from 0.6 pips with no commissions charged per lot traded. On the other hand, the Professional account requires a higher minimum deposit of $5000 but offers lower spreads starting from 0.0 pips and charges a commission of $6 per lot traded. Both account types offer a high maximum leverage of up to 1:500, allowing traders to potentially amplify their gains (or losses). Overall, EBC's account types cater to a range of traders with different needs and budgets.
|MT4 platform is available on desktop, mobile and webtrader||The MT4 platform may not be as intuitive as some other platforms for beginners.|
|Customizable trading tools and charts|
|MAM platform allows for easy management of multiple accounts|
EBC offers traders the popular MT4 platform, which is available on desktop, mobile, and web trader versions, giving traders flexibility in choosing how they would like to access the platform. The platform offers an intuitive and easy-to-use interface, customizable trading tools and charts, and the ability to run automated trading strategies, making it a popular choice for both novice and experienced traders. Additionally, EBC also provides the MAM platform, which allows for easy management of multiple accounts, making it a great option for money managers and professional traders.
|Allows traders to potentially amplify their profits||High leverage can also magnify losses, increasing the risk of losing more than the initial investment|
|Provides flexibility in trading strategies and allows for larger positions with a smaller amount of capital||Traders can easily become overleveraged, leading to margin calls and potential account liquidation|
|Can offer competitive trading conditions and lower margin requirements||May not be suitable for inexperienced traders or those who do not fully understand the risks involved with high leverage|
|Can provide opportunities for short-term trades and high-frequency trading||Some regulatory authorities have restrictions on leverage, which could limit the ability to trade at high levels in certain regions|
EBC offers a maximum leverage of 1:500, which can provide traders with the potential to magnify their profits and take larger positions with a smaller amount of capital. However, high leverage can also significantly increase the risk of losses, particularly for inexperienced traders or those who do not fully understand the risks involved. While high leverage can offer flexibility in trading strategies and potentially competitive trading conditions, traders should be aware of the potential downsides and ensure they have a sound risk management plan in place. It is also important to note that some regulatory authorities have restrictions on leverage, which could limit the ability to trade at high levels in certain regions.
|No fees for deposit and withdrawal methods|
|Fast deposit processing time for Union Pay and PayPal|
|Multiple payment currencies available|
|Low minimum deposit amount for most methods|
|Quick withdrawal processing time of within 1 working day|
|EBC covers T/T charges for Visa and Mastercard withdrawals|
|Some costs may occur in payment from certain international banking institutions|
|Limited payment methods available|
|Minimum withdrawal amount is $100 for most methods|
EBC offers a variety of deposit and withdrawal methods with no fees charged for using them. The deposit processing time is instant for Union Pay and PayPal, while Visa and MasterCard deposits take 2-5 working days. The withdrawal processing time is within 1 working day for all methods. EBC accepts multiple payment currencies, and the minimum deposit amount is relatively low for most methods. However, some costs may occur in payments from certain international banking institutions. Additionally, there are limited payment methods available, and the minimum withdrawal amount is $100 for most methods. Overall, EBC provides convenient and fast payment options for their clients.
|Extensive educational resources available||May not be sufficient for advanced traders|
|Series of calculators and tools to aid trading decisions||Limited interactivity in learning resources|
|Up-to-date news and research reports||No live webinars or seminars offered|
|Learning center with comprehensive trading guides||Limited customization options for educational materials|
EBC offers a variety of educational resources to support traders of different levels. The learning center provides comprehensive trading guides and tutorials, while the news and research reports keep traders up to date with the latest market events. Traders can also make use of the series of calculators and tools to aid in their trading decisions. While the educational resources may not be sufficient for advanced traders, they are extensive and provide a solid foundation for beginners and intermediate traders. However, the learning resources lack interactivity and there are no live webinars or seminars offered. Additionally, there are limited customization options for educational materials, which may not suit the needs of all traders.
|Multilingual website||No 24/7 customer support|
|24/5 customer support||No support for some social media platforms|
|Various contact methods||Limited availability of local phone numbers|
|Knowledgeable staff||No dedicated account manager for all clients|
|Quick response time|
EBC offers a variety of customer support options for its clients, including email, telephone, and live chat. Their website is available in multiple languages, which can be convenient for clients who speak different languages. The customer support staff are knowledgeable and quick to respond to inquiries, which can be helpful for clients who need assistance with their trading activities. However, the company does not offer 24/7 customer support, which may be a disadvantage for some traders who need help outside of regular business hours. Additionally, EBC does not provide support for some social media platforms, and local phone numbers may not be available for all regions. Finally, there is no dedicated account manager for all clients, which could be seen as a disadvantage for traders who prefer a more personalized service.
Overall, EBC is a well-established online trading broker that provides traders with access to a wide range of financial instruments, including forex, commodities, shares, and indices. The company offers competitive trading conditions with a range of account types to choose from, and a variety of payment methods for deposits and withdrawals. Additionally, EBC provides excellent customer support in multiple languages and a range of educational resources for traders. While there are some limitations, such as the lack of regulatory oversight and the limited selection of trading platforms, EBC remains a reputable and reliable broker for traders looking to enter the world of online trading.
Question: Is EBC regulated？
Answer: Yes, EBC is regulated by both the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC).
Question: What trading platforms does EBC offer？
Answer: EBC offers the popular MT4 platform for desktop, mobile, and web trading. They also offer MAM (Multi-Account Manager) for professional traders.
Question: What is the minimum deposit to open an account with EBC？
Answer: The minimum deposit for a standard account with EBC is $200. For a professional account, the minimum deposit is $5,000.
Question: What are the trading instruments available at EBC？
Answer: EBC offers a range of trading instruments, including forex, commodities, shares, and indices.
Question: What is the maximum leverage available at EBC？
Answer: The maximum leverage available at EBC is up to 1:500.
Question: What deposit and withdrawal methods does EBC support？
Answer: EBC supports a range of deposit and withdrawal methods, including Union Pay, VISA, MasterCard, and PayPal.
Question: Does EBC offer educational resources？
Answer: Yes, EBC offers a variety of educational resources, including a learning center, research reports, calculators, and news articles.
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