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Score

5.90 /10
Average

OctaFX

Cyprus

2-5 years

Regulated in Cyprus

Market Making(MM)

MT4/5 full license

High potential risk

B

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Quantity 22

Exposure

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Website

Score

License Index 6.67
Business Index 6.68
Risk Management Index 0.00
Software Index 6.91
Regulatory Index 6.64
The WikiFX Score of this broker is reduced because of too many complaints!
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Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Contact number

English

+357 25 251 973

Broker Information

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Company Name

Octa Markets Cyprus Ltd.

Company Abbreviation

OctaFX

Platform registered country and region

Cyprus

Company website

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Pyramid scheme complaint

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WikiFX Risk Alerts
Previous Detection : 2023-06-05
  • The number of the complaints received by WikiFX have reached 19 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

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Pyramid scheme complaint
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Resolved

Dear OctaFX Team, I am waiting withdrawal amount

Dear OctaFX Team, I am waiting withdrawal amount from 22 june 2022 my total withdrawal request is $ 4000 , still not received in account so kindly help me and transfer to amount in my account .My trading account is - 26545396 withdrawal details 1- $ 2000 withdrawal request 21/june/2022 request id - W6909659 2- $ 2000 withdrawal request 21/june/2022 request Id - W6909628 Total withdrawal amount pending $ 4000 . My account details ABHIJEET KUMAR A/C -043101511943 IFSC - ICICI0000431 ICICI BANK BHAGALPUR BRANCH BIHAR

2022-06-30 16:44
Scam

Got burnt of USD$400 in a week because of a moment of folly.

Their scam works by asking you to deposit with promises of matching bonuses. After which, you are to blindly follow the broker's order to blindly trade (mine was a person named Dylan) and you will see losses after each string of trades to the point that the account is zero. They will also ask you to put up some long positions. I have emailed to them, they reply was you have zero dollars and to withdraw you must trade 30 times your deposit plus the matching bonuses! So USD600 x 30 times of trades before you can withdraw. Can it happen? Of course not! You need 87 trades for that to happen assuming USD$50 per trade. My disaster is your lesson learnt. Please spread the word around so that no one else will get conned again. My folly not to do a background check first. And surprising Facebook has their advertisement and Visa and MasterCard cannot do anything about these illegal transactions.

2021-09-16 18:28
Unable to withdraw

scams take profits and capital of customers

My name is THANH have an account on octa Fx mt4 20822676. Since I am trading on this market I know octaFX is a good exchange so I invested a total amount of $6742. I have been trading from 09/26/2022 until now for a long time and am also a loyal customer of octafx. so far when i trade with losses and deposit continuously, octaFX doesn't say anything and always welcomes me. and after some bad luck i was lucky to trade with a profit of around $8000 then octaFX made ridiculous excuses saying i was wrong in the trade but didn't point out i was wrong what . Is it wrong for me to trade at a loss and trade with a profit? and another absurd thing is that octaFX has locked mt4 and also my login page and won't let me withdraw my funds. I'm really upset with octaFX's treatment like a scam exchange.

2023-05-01 18:10
Scam

Price Manipulation

OctaFX is one of the cheating Brokers,  they manipulate the price when the actual price never touches that mark, I am attaching the snapshot of my transaction see where the market was there and they hunted my SL intentionally, which is actually must be penalized.. I should get my earnings back.. Even I am attaching a snapshot of two charts ie one of Oanda, and another of forex.com for the same date and time. For example on 28th Sep 2022, time 16:48 you'll find the market was at the 1642 mark, even at 16:50 but see the OctaFX snapshot of that day and time transaction, they hunted my SL which was 1656.. How? Similarly, I have multiple transactions I can show.. Then I stopped OctaFX and they should be banned, they should correct their system, and compensate the customer for this. If I did't get the funds back, I'll escalate this matter to Consumer Forum, RBI, and every Authority for this. They should be penalized for this. 

2023-01-28 16:36
Unable to withdraw

unable to withdraw

I applied for a withdrawal of $34.59 from my trading account on 8th February, 2021 and up to this moment I have not received the money in my account. I contacted my fxtm account manager, Mr. Ahmed on Tuesday and he assured me that the money will surely reflect in my account before the end of that day. But on Wednesday when I called to tell him that the money didn't reflect, he didn't pick my calls again. I contacted their online customer care and all they are saying is that the money has been deposited into my account. One Mr. Zeeno Williams who I introduced to fxtm through their partnership program is on my neck now for not receiving the funds he withdrew from his trading account this week. Please I need help as to how to get my money back and also that of my friend. My OCTA FX ID is 60656942. Thanks.

2021-09-08 03:10
Unable to withdraw

Account blocked

Dear octa team, If you have technical fault on XNG pair, is it created by customers , obviously no then how octa have right to deduct this amount from account . Even you put my account on read mode only even my trade was open, that time I was not able to open or close trades or modify the trades. It was not final step by octa team finally they locked my account. Who one responsible for this my loss, will octa pay me for this loss, no octa will not pay then octa have no rights to deduct amount from people accounts. Through this way octa will lose million of costumers from octafx platform. Please don't imposed penalties to costumers. My octa account ID 24035464. I tried to withdraw amount but Its not done by octa team. Withdrawal request no is W10267504. Same time I rested to transfer in territory account. I was done. But after some time I was not able to open my account . It was blocked by octafx team. Everyone is crying due to this issue . Still I'm not able to open my account. Please solve this issue as soon as possible. Hopefully you will consider my request . Best regards Saeed Ahmad

2023-04-15 19:17
    OctaFX · Company summary
    Registered in Cyprus
    Regulated by CYSEC
    Year(s) of establishment 2-5 years
    Trading instruments 28 Currency pairs + 2 metals + 2 energies + 10 indices
    Minimum Initial Deposit 100 euro
    Maximum Leverage 1:30
    Minimum spread 0.3 pips onwards
    Trading platform MetaTrader 5
    Deposit and withdrawal method VISA, skrill, Swissquote Bank SA, Rietumu Bank, BlueOrange Bank.
    Customer Service Email, address, live chat
    Fraud Complaints Exposure Yes
    Negative balance protection Yes

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    Pros and cons of OctaFX

    Pros:

    • Wide range of trading instruments available, including 28 currency pairs, 2 metals, 2 energies, and 10 indices.

    • Competitive spreads, starting from as low as 0.3 pips, with zero commission charges.

    • Convenient and feasible payment methods, with no extra fees charged by the company.

    • MetaTrader 5 platform available for trading, with a user-friendly interface and a variety of features.

    • Back office support available from 9:00 to 18:00 EET Monday to Friday, and live chat service also provided for customers.

    • Regulated by the CYSEC, ensuring a high level of safety and security for clients' funds.

    • Straightforward and detailed website, making it easy for clients to navigate and find the information they need.

    Cons:

    • Limited educational resources, with only a few calculators available.

    • No other account types are offered besides the MetaTrader 5 account.

    • Maximum leverage is relatively low, only up to 1:30.

    • Limited customer support options, with only email and live chat available.

    • No physical office or phone support available, which may be inconvenient for some clients.

    • Limited bonuses or promotions offered compared to other brokers.

    • No mobile app available for trading, which may be a disadvantage for clients who prefer to trade on-the-go.

    What type of broker is OctaFX?

    Advantages Disadvantages
    OctaFX offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, OctaFX has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

    OctaFX is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, OctaFX acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that OctaFX has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with OctaFX or any other MM broker.

    General information and regulation of OctaFX

    OctaFX is a Cyprus-based forex broker regulated by the CYSEC. The company offers trading in 28 currency pairs, 2 metals, 2 energies, and 10 indices with a maximum leverage of up to 1:30. OctaFX has only one MetaTrader 5 account type with zero commission and a minimum deposit requirement of 100 euros. Deposits and withdrawals are feasible through a variety of payment methods, with no extra fees charged by OctaFX. Customer support is available through email and live chat, and the broker's correspondence address is in Limassol, Cyprus.

    In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

    General information

    Market instruments

    Advantages Disadvantages
    Wide range of currency pairs and other instruments available for trading Limited selection of commodities and cryptocurrencies
    Option to trade indices No individual stock trading available
    Competitive spreads Limited selection of exotic currency pairs
    Access to trading gold and silver No access to other precious metals such as platinum or palladium

    OctaFX offers a diverse range of instruments for traders to choose from, including 28 currency pairs, 2 metals, 2 energies, and 10 indices. Traders can access major currency pairs such as EUR/USD and USD/JPY, as well as less commonly traded pairs like USD/TRY and USD/HKD. In addition, OctaFX offers trading in gold and silver, as well as energies such as Brent crude oil and natural gas. Traders can also access indices such as the FTSE 100 and the Nikkei 225. However, OctaFX's instrument selection does have some limitations, such as a limited selection of cryptocurrencies and no individual stock trading available. Overall, the range of instruments offered by OctaFX is competitive, with a strong focus on forex trading.

    Spreads and commissions for trading with OctaFX

    Advantages Disadvantages
    No commission fees Limited account types
    Low spreads for major currency pairs Higher spreads for minor and exotic pairs
    Detailed information on spreads, SWAPs, and stop levels No variable spreads
    No hidden fees or charges Limited transparency on rollover costs

    OctaFX offers a no-commission fee trading model with a single account type, which can be an advantage for traders who prefer simplicity and transparency. The broker offers competitive spreads for major currency pairs, with spreads for EURUSD ranging from 0.4 to 0.5 pips. In addition, OctaFX provides detailed information on spreads, SWAPs, and stop levels for each trading instrument, which can help traders make informed decisions. However, there are some disadvantages to consider, such as higher spreads for minor and exotic currency pairs, limited transparency on rollover costs, and the lack of variable spreads, which may not suit some traders' needs. Overall, the costs and fees of OctaFX are relatively low, and the broker provides transparency and clarity in its pricing structure.

    spreads and commissions

    Trading accounts available in OctaFX

    Advantages Disadvantages
    Only one account type makes it simple and easy to choose and use Limited options for traders who may want more customization
    Zero commission allows for more cost-effective trading Potentially limited profit margins for the broker, which could affect service quality
    Low minimum deposit of 100 euro makes trading accessible to more individuals Some traders may prefer higher deposit requirements for increased credibility and access to more features
    Competitive spreads from 0.3 pips can result in better trading conditions Spread may widen during news releases and other market events, resulting in increased trading costs

    Regarding the account types dimension, OctaFX offers a single account type using the popular MetaTrader 5 trading platform. This simplicity may appeal to traders looking for an uncomplicated trading experience. Additionally, the absence of commissions and competitive spreads starting from 0.3 pips may result in more cost-effective trading for clients. However, the single account type may not be ideal for traders looking for more customization, and some may prefer higher minimum deposit requirements for increased credibility and access to additional features. It's worth noting that spreads may widen during news releases and other market events, which could result in increased trading costs.

    account types

    Trading platform(s) that OctaFX offers

    Advantages Disadvantages
    Advanced Trading Tools May be overwhelming for beginner traders
    Flexible Trading Options No mobile or web-based platforms available
    Customizable Interface Limited access to third-party plugins and add-ons
    Supports Automated Trading Limited educational resources for platform-specific features
    Access to Market Depth Information Limited charting tools and technical indicators

    OctaFX offers the popular MetaTrader 5 (MT5) platform as their sole trading platform. MetaTrader 5 is well-known in the forex industry for its advanced trading tools, customizable interface, and support for automated trading. With MetaTrader 5, traders can access flexible trading options, including access to market depth information, as well as a wide range of trading instruments. However, the platform may be overwhelming for beginner traders and it currently lacks mobile or web-based platforms. Additionally, while MetaTrader 5 does offer some charting tools and technical indicators, it may be limited compared to other trading platforms. Finally, there is also a limited number of third-party plugins and add-ons available for the platform, and there are limited educational resources for platform-specific features.

    trading platform

    Maximum leverage of OctaFX

    Advantages Disadvantages
    Allows for potentially larger profits with smaller account balances Can increase the risk of large losses for inexperienced traders
    Provides flexibility in trading strategies May lead to overleveraging and margin calls
    Enables traders to take larger positions in the market Can amplify market volatility and increase the likelihood of slippage
    Can be useful for hedging or risk management purposes

    OctaFX offers a maximum leverage of 1:30, which can provide traders with the opportunity to potentially increase profits with smaller account balances and take larger positions in the market. However, it is important to note that high leverage can also significantly increase the risk of large losses, especially for inexperienced traders who may be more susceptible to overleveraging and margin calls. It is crucial for traders to use leverage wisely and implement proper risk management strategies to mitigate these risks. Additionally, not all trading instruments or account types may offer the maximum leverage, so traders should be aware of the limitations and requirements for each instrument and account type.

    maximum leverage

    Deposit and Withdrawal: methods and fees

    Advantages Disadvantages
    Various payment methods available Limited payment options
    Detailed information on deposit and withdrawal No local payment options
    No extra fees charged Long processing times for some payment methods
    Quick and efficient processing times High minimum deposit amount of €50
    Secure payment options No cryptocurrency payment options

    OctaFX provides a wide range of payment methods, making it convenient for traders to deposit and withdraw funds. They also provide detailed information on the deposit and withdrawal process, which makes it easy for traders to understand the process. Another advantage is that there are no extra fees charged by OctaFX for any payment method. Additionally, the processing times are quick and efficient. However, the payment options are limited, with no local payment options available. Some payment methods may also have long processing times. The minimum deposit amount of €50 is also relatively high compared to some other brokers. Finally, OctaFX doesn't accept cryptocurrency payments, which might be a disadvantage for some traders.

    deposit and withdrawal

    Educational resources in OctaFX

    Advantages Disadvantages
    Basic calculators Limited educational resources
    Easy to use No webinars or tutorials available
    Helpful for beginners No market analysis or trading ideas provided

    OctaFX has a limited selection of educational resources available for its customers, with only basic calculators provided to help with trading. While these tools may be helpful for beginners, the lack of other educational resources such as webinars, tutorials, market analysis, and trading ideas may make it challenging for more experienced traders to improve their skills and stay up-to-date with market trends. The absence of educational articles or eBooks may also be a disadvantage for traders looking to expand their knowledge and gain a deeper understanding of the market. Overall, OctaFX's educational resources are limited and may not be suitable for traders seeking a more comprehensive learning experience.

    However, if you're not limited to their website, you can see more educational resources on their official YouTube channel. Here is a video of a market analysis.

    Customer service of OctaFX

    Advantages Disadvantages
    Multiple ways to contact customer support including email and live chat No 24/7 customer support
    Back office service available during regular business hours No phone support
    Physical correspondence address provided for customer inquiries Limited availability on weekends

    OctaFX provides a range of customer care options for its clients, including email support and live chat. They also offer a back office service during regular business hours for additional assistance. A physical correspondence address is also provided for clients to send inquiries. However, OctaFX does not offer 24/7 customer support and phone support is not available. Additionally, their customer support availability is limited on weekends.

    customer support

    Conclusion

    In conclusion, OctaFX is a reputable forex broker that provides traders with access to a wide range of trading instruments, including currency pairs, metals, energies, and indices. The company offers a user-friendly MetaTrader 5 platform, low spreads, and no commissions, which makes it an attractive choice for traders. OctaFX also provides a detailed deposit and withdrawal process with a range of feasible payment methods. However, the company's educational resources are limited, and the maximum leverage offered is relatively low compared to some other brokers. Overall, OctaFX is a reliable option for traders who value a simple and straightforward trading experience, with efficient customer support available via email and live chat.

    Frequently asked questions about OctaFX

    • What is OctaFX?

    • OctaFX is a forex broker that offers online trading services to customers around the world. It is a Cyprus registered company regulated by the CYSEC.

    • What trading platforms does OctaFX offer?

    • OctaFX offers the popular MetaTrader 5 trading platform, which is available for desktop and mobile devices.

    • What instruments can I trade with OctaFX?

    • OctaFX offers a range of trading instruments, including 28 currency pairs, 2 metals, 2 energies, and 10 indices.

    • Does OctaFX charge any commissions?

    • No, OctaFX does not charge any commissions on trades.

    • What is the minimum deposit required to open an account with OctaFX?

    • The minimum deposit required to open an account with OctaFX is 100 euro.

    • What payment methods are available for deposits and withdrawals?

    • OctaFX accepts a variety of payment methods, including VISA, Skrill, Swissquote Bank SA, Rietumu Bank, and BlueOrange Bank.

    • What customer support options are available at OctaFX?

    • OctaFX offers customer support via email at clientsupport@octafx.eu, live chat, and a back office service available from 9:00 to 18:00 EET Monday to Friday.

    News

    FOREX TODAY: DOLLAR STRENGTHENS ON MIXED MARKETS, COMMODITIES UNDER PRESSURE

    NewsFOREX TODAY: DOLLAR STRENGTHENS ON MIXED MARKETS, COMMODITIES UNDER PRESSURE

    2023-05-17 11:11

    The U.S. dollar is demonstrating extraordinary strength against other global currencies this summer, touching highs against the euro, the Japanese yen and others, with broad effects globally and within the United States.

    WikiFX
    2023-05-17 11:11
    News
    FOREX TODAY: DOLLAR STRENGTHENS ON MIXED MARKETS, COMMODITIES UNDER PRESSURE
    OctaFX Wins “Broker with the Fastest Withdrawal" Singapore 2023 Award

    NewsOctaFX Wins “Broker with the Fastest Withdrawal" Singapore 2023 Award

    2023-04-26 14:38

    In April 2023, Two global financial publications recognised OctaFX’s efforts in Singapore with their awards. OctaFX, a leading online forex trading platform, has recently recognized for its excellence in the industry. International Business Magazine and World Business Outlook awarded OctaFX with two industry awards, ‘Broker with the Fastest Withdrawal Singapore 2023’ and ‘Most Secure Trading Platform Singapore 2023.

    WikiFX
    2023-04-26 14:38
    News
    OctaFX Wins “Broker with the Fastest Withdrawal" Singapore 2023 Award
     ARE YOU LOOKING FOR  TRUSTED, REGULATED & POPULAR FX BROKERS IN INDIA? YOUR SEARCH ENDS HERE

    News ARE YOU LOOKING FOR TRUSTED, REGULATED & POPULAR FX BROKERS IN INDIA? YOUR SEARCH ENDS HERE

    2023-04-17 19:05

    Choosing reliable and regulated brokers in the vast market of Forex is tough as counting one’s hairs on the head. Still, to make your search easy and provide you the best always. We are here with five, of the most trusted, regulated, licensed and popular forex brokers in India. You may choose to.

    WikiFX
    2023-04-17 19:05
    News
     ARE YOU LOOKING FOR  TRUSTED, REGULATED & POPULAR FX BROKERS IN INDIA? YOUR SEARCH ENDS HERE
    Forex Website Cloning: A Growing Threat to Traders

    NewsForex Website Cloning: A Growing Threat to Traders

    2023-03-21 14:23

    In recent years, forex trading has grown in popularity, drawing traders from all over the world to the market. However, as the market has grown, so has the number of fraudulent activities. One such risk is the copying of genuine Forex trading websites by con artists, who do this to deceive users into disclosing their personal and financial information. In this piece, we'll talk about how users can avoid becoming targets of the increasing danger posed by cloned Forex websites.

    WikiFX
    2023-03-21 14:23
    News
    Forex Website Cloning: A Growing Threat to Traders

    User Reviews

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    82

    Comments

    Write a review

    米井優太 Yuta
    more than one year
    Very lousy broker, worthless, poor customer service, very wide spread, do not trade with this broker. I strongly advise you to trade with big players such as EXNESS and FP Markets.
    2023-02-17 11:05
    Reply
    0
    0
    百丽008号会员
    more than one year
    Please don't fall into the trap set by octafx! You can see in wikifx that many people have got scammed by this company and still haven't recover their losses... Is it that hard to recover scammed money??
    2023-02-16 09:59
    Reply
    0
    0
    Berka Sternke
    3-6months
    a great broker, but I will recommend Drewwake dot jtbtech at gma1l dot c o m for a good means of mentorship and how to start trading skills
    2023-01-30 21:11
    Reply
    0
    0
    Ahmad68
    3-6months
    Fraudulent market manipulation
    2023-01-20 05:17
    Reply
    0
    0
    kiellang
    3-6months
    SL not hit but its close i reported but no understanding answers...
    2022-12-20 23:05
    Reply
    0
    0
    小天38510
    more than one year
    Before my foreign exchange transaction reached the stop loss point, they asked me to close the position and deposit some money. I did so and ended up losing all my money. They say it's normal, I'm having a bad market, how do I feel like I'm being scammed?
    2022-12-15 18:29
    Reply
    2
    2
    FX1160300192
    more than one year
    I have only traded some basic currency pairs on this platform. The mt5 trading platform is relatively stable, and the trading signals are quite accurate. I have neither lost nor made money on this platform, but overall withdrawals are pretty fast.
    2022-12-14 13:37
    Reply
    0
    0
    Eljoe
    3-6months
    this broker is the best broker I have meet so far some couple if days back I was having deposit issues but after i complain to their customer service they settle the issue
    2022-12-12 17:27
    Reply
    0
    1
    sonofgrace
    6-12months
    The broker is well reliable and trustworthy they deserve five star
    2022-12-12 04:55
    Reply
    0
    4
    Hustleboy
    3-6months
    The broker is well reliable and trustworthy they deserve five star
    2022-12-10 04:15
    Reply
    0
    3
    BIT1558102022
    more than one year
    This broker is definitely a good broker. If you have anything you want, it easily deserves 6 stars, but there is no way I can give it six.
    2022-12-10 02:36
    Reply
    0
    1
    sahabi20
    3-6months
    Octofx is good m and used
    2022-12-09 21:33
    Reply
    0
    0
    MEMU047
    3-6months
    this octafx is good, and friendly for every one to use including the newbies
    2022-12-09 20:49
    Reply
    0
    1
    Amsmuhd
    3-6months
    octafx is a very good broker
    2022-12-09 19:45
    Reply
    0
    1
    HILAL
    3-6months
    octafx is a legit and convenient broker to use more futures and less ads it is simple and comprehensive beginners I lov it
    2022-12-09 19:42
    Reply
    0
    1
    HILAL
    3-6months
    octave is a legit and convenient broker to use with more futures and less ads simple and comprehensive to to beginners I love it
    2022-12-09 19:30
    Reply
    0
    1
    salisupc
    3-6months
    I love it because Is good
    2022-12-09 19:17
    Reply
    0
    1
    danmarayah
    6-12months
    Octafx is the one among the best brokers
    2022-12-09 18:15
    Reply
    0
    1
    khalifa358
    3-6months
    I never trade with it, so that I can't say anything
    2022-12-09 17:02
    Reply
    0
    0
    Josh.D
    3-6months
    one of the best broker and they also give opportunity to learn trading through a demo account ,Job welldone to the developer of this broker
    2022-12-09 15:00
    Reply
    0
    1
    22
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