Latest exposure

Unable to withdraw

Trading212

As a retail client, I opened a live account with broker Trading212 on August 4th, 2023.Trading 212 UK Ltd. is registered in England and Wales (Company number 8590005). Trading 212 UK Ltd. is authorised and regulated by the Financial Conduct Authority (Firm reference number 609146). Registered address: 107 Cheapside, London, EC2V 6DN, United Kingdom.After 4 months of live trading, on 27th November 2023, without any previous notice, I was informed by the broker that I "breached" their T&C with "a high volume of transactions that are opened and closed within an unusually short period of time as compared to the ‘average’ client, with a disproportionate number placed advantageously between the price of trade and the price of the underlying market instead of the 'random distribution' that would be expected when the Trading Platform is used "fairly"...And for this "reason", they unilaterally decided to close my live account. All 17 trades I made in 4 months were voided and all the profit I made (approx. 5000 GBP) was canceled.I feel I wasn't treated fairly by Trading212. 1. It's obvious and very easy to prove, that (according to my trading history) I didn't use any short, tick-scalping strategies. Almost all my trades lasted more than 3+ minutes and some trades even 20+ minutes, which can hardly be seen as something "unusual" and also can not be defined as a few seconds scalping...2. They accused me of "high volume of transactions"... checking my trading history, it's obvious I made only 17 trades in 4 months and I always traded max. 1 open position/trade at the time. 3. They accused me of "latency" or "price" manipulation. My trading is based purely on price action (and volatility) following major fundamental news or events, which is generally seen as a standard trading strategy. I don't know a single EU/UK broker that wouldn't allow this kind of trading. I trade exactly the same way with many other FCA/CySec/ASIC regulated and reputable brokers without any issues. Trading212 is the first broker having a "problem" with my trading style. As for "platform misuse", I can only work/trade with price quotes provided via broker's trading platform. I see unfair that the same broker accused me of "misusing" his own platform and price quotes. I, as a retail client, have no chance to "manipulate" what price quotes I receive on the broker's platform - nor I can be responsible for any discrepancy between prices Trading212 should've been providing, and the ones that were in fact being streamed. Providing accurate quotes is the broker's risk, not clients' risk and the client should not be penalized for broker's mispricing errors if they occur. If the broker isn't able to provide accurate and stable pricing of market instruments, they shouldn't offer them at all.Still, it's worth noting here that if we compare prices (my trades were executed at) with 3rd party quotes, we will see these prices were absolutely realistic and similar to my other brokers at the time of trades.4. I double-checked Trading212 T&C and I haven't found any information about specific trading strategies that would be prohibited. Also, I haven't found any specific information to comply with, e.g. minimum trading holding time, max orders open, max volume, etc. If this is so important for them and can lead to closing clients' accounts (or even voiding ALL the profits), why didn't they specify these parameters in T&C clearly? so I or anyone else could comply with them? In their T&C, I found only uncertain and vague clauses that leave the decision entirely up to broker's discretion.5. Finally, I wish to emphasize, that my trading history with Trading212 started in August 2023 and lasted more than 4 months, with no issues. Since August, there has been zero notice from broker's side that there is anything wrong with my trades or that they have problems with my orders. Then suddenly, after 4 months of trading, they unilaterally closed my account without any previous warning and voided all my trades and profits.Probably not trading itself, but my constantly growing profit was a "real" problem here for Trading212. I assume if I lost money with Trading212, no account closure would ever happen.It seems that some forex brokers (even regulated ones) operate in a very questionable way. Retail clients losing money are welcomed, while profitable accounts are simply closed and profits canceled. Flawless business for them. From my point of view, this practice is unfair.If the broker doesn't want me as a client anymore, I'm fine with that. But I strongly don't agree with removing all my profits for 4 months of trading. Regulated financial institutions should not work like that. I still hope I can find a reasonable solution with Trading212. 

Unable to withdraw

BOQ

i have made a withdawal of 112,775 USD and its under review. i follow up thru customer service and they advice me that the amount that i have withdrawn cannOT be release due to ID Account Abnormality and needS to recharge to the last amount 3,035 USDT which is being deposited thru OKX via merchants. they explained to me the problem so i was encourage to pay the recharge fee. after a while customer service sent me a message that the are ready to release including the too up payment. however since i agree to release the money i need to pay from my own pocket the amount if 5,017USD as a handling fee and after receiving the payment they will release the money within 10 to 30 minutes. i didnt pay because i realizes ive been scammed already. the last picture on the bottom is their BOQ forex platform and the second one is the log in. this is different from legit BOQ platform which is yellow in color as shown on the last photo

Unable to withdraw

Vantage

have been informed by the account manager that the profits had been blocked by a voice note (without any official email or something) when I tried to sign in the account was suspended and I wasn't able to sign it. I sent them an email to clarify the situation they asked me for some income and address proofs and I sent them, after they asked me for a video of myself telling them about the income and the address proofs with the hard copy of them and some details if the deposit, deposit date, and profits. after answering all their question they sent an email telling me they were unable to reopen my account without any further clarifications.

Unable to withdraw

Ivision Market

I am DEWA EMPLOYEE from Dubai I have deposited AED6000 on 7/8/23, first withdrawal was made on 16/9/23 but since the beginning I have not received a single dirham from the company. I contacted Dubai leader Mr Nadeem many times but he blocked my number My humble request is that please release my capital/invested amount forgetting about the profit amount.

Unable to withdraw

PFD

I deposited via card on this broker and after a few trades I immediately realized market manipulation and decided to withdraw my money, To my surprise they didn't follow AML rules and requested a different withdrawal method instead of returning my money to the card. This is a fraud broker and a money laundering. stay away 

Unable to withdraw

FXPRIMUS

I have made a deposit to fx primus company 2 times And although my account is below the amount I deposited, it does not send my money, I have been scammed very badly, I cannot withdraw my money, The company has cut off communication with me And is not responding, This is a big fraud case, I hear that many investors in Turkey have been scammed by the same method.

Unable to withdraw

FXPRIMUS

I cannot get my money in this institution. I expect you to intervene in this. I have full faith that this fraud disturbs you as well.

Unable to withdraw

Broker Group

I was in Omega Pro and they notified me that it had been hacked for security reasons, I had to change to another broker group and continue with the investment there. So I did it and this month my investment ends. I decided to review and I was surprised that I had nothing.

Unable to withdraw

FinmaxFX

When I was working in Turkey, they persuaded me to invest all the money I earned while working in construction in the FinMaxFt company, which I met on the website, and we earned a good amount of money, but I don't know how to get back my capital, let alone the money I earned, please help me.

Unable to withdraw

JP PRO

CANNOT WITHDRAW MONEY

Unable to withdraw

Aximtrade

I made a withdrawal about 12 days ago and so far this process is pending. I contacted support and they said that the withdrawal process has been approved. Now I have been waiting for the payment management for about 10 days and I do not know what to do with these people. The operation is supposed to be completed after 24 hours maximum.

Unable to withdraw

QUOTEX

It's a fraudulent company, and the withdrawals suddenly stopped and haven't arrived from last month until now, and support tells me to wait and no problems have been solved.

Unable to withdraw

Omega Pro

Hello, good afternoon, for more than 1 year Omega has not allowed you to withdraw funds from the broker group. They made me open 7 accounts, and transfer the funds to the broker group, since before the problem I requested a withdrawal of funds and did not receive a response. As of today, I check the broker and the funds are still being held, I sent all the documentation required for verification, without obtaining a positive response. They also do not send any information from the corporate, and the money is still detained, the banks harassing and the savings and investments of all of us held. Please request help or some information to recover the funds.

Unable to withdraw

EDGE Finance

He calls me from places I can't notify and demands a huge investment, so I can't contact him by phone.

Unable to withdraw

SIG Susquehanna

I joined the exchange in early November through a person from whatsapp named Anne, the first few transactions I only deposited 100 to 300, then I still withdrew money normally, the third time I withdrew about more than 3k and then waited a lot. After a long time, I still couldn't withdraw money. I asked the staff and they said I had to deposit more money to reach the full withdrawal amount of more than 7k. After I deposited money and the staff said it was ok, because the other person texted me that there was a transaction button in the evening, I waited until the transaction was completed to withdraw. When I withdrew money, the staff told me I had to pay 30% more tax for tax verification and then I would be able to withdraw all my money. After I finished paying taxes of 4k, I still couldn't withdraw money because the floor automatically reduced my score to 70. And I had to participate in a transaction to raise my score. At this time, Anne introduced me to a person named Jason who was an expert on virtual currency, after which I was added to a trading group of 5 people. There I was informed that I had to increase the amount of money in my account to be able to participate in the point increase transaction. The first time I reached 25k points increased by 7 times. The second time I reached 42k points increased by 8 times. The staff told me that I only needed to reach I can withdraw money after 85 points, but when I reached 85 points, the staff said the system was updating and I had to reach 100 points. And this Mr. Jason required me to reach 85k in my account to be able to participate in trading and he assured me that I only needed to reach 100 points to be able to withdraw money. But then when I reached 100 points, the staff told me that my withdrawal order still could not be processed because the remaining tax of 33k had not been paid. I lost a lot of money. help me. This exchange is called SIG

Unable to withdraw

Omega Pro

I invested in Omega pro. And then they transferred me to the broker group and I can't withdraw either. Please, I need your help to recover my investment...

Unable to withdraw

ThinkMarkets

ThinkMarkets is not able to withdraw money due to malicious intent. There is no reply to the email. I have contacted customer service/different departments, but I have not received any reply regarding the withdrawal arrangements. I just hope that thinkmarkets can withdraw money normally.

Unable to withdraw

Nixse

Hello, I have been with Nixse since June, at the beginning everything went well, until today, in November I am requesting a transfer of €5,000 from my €25,860. I am asked to pay a stock market flat tax of 17% on all of my earnings, i.e. a little more than €4,400, with no proof, no written request for payment or other document concerning this stock market flat tax that I would owe them to carry out a withdrawal request on my invested money. It is even written on their site that withdrawals will be free of charge. After I inquired with AMF, the only flat tax paid was that of capital gains taxes which I will pay when paying my taxes on my income. Results like I don't want to pay he blocked my account. I invested €12,450. Today I am at €25,860 so there are plenty of funds in my account. So I think this company is not very serious and want to keep my money. I have proof of what I write.

Unable to withdraw

Exchange

i met an online friend on internet tantan. we were like friends at first, nothing unusual. then we slowly started chatting about investments. i was worried at first, but then he introduced the max app first, and after getting to know it, i confirmed that it was really, i have no doubts. afterwards, he told me that investing in the british Exchange is safer now, because the previous max was real, so i had no doubts. i just searched online and found that it was a real trading system. unexpectedly, he gave me the link to the british Exchange turned out to be fake, and the app image i downloaded was no different from the real one. later i thought it was not real and wanted to withdraw money, but the Exchange asked me to pay a 1:1 deposit first. i thought in the regular max system, only the handling fee will be deducted for withdrawal. how can it be possible to pay a deposit? after constant inquiries, it is found that this is a fake system, resulting in the inability to get the funds back.

Unable to withdraw

Nasdaq-Market

I met this guy on IG Later he said he would teach me how to invest The first time I invested 32,000 I earned 36,000, and I asked the other party to teach me how to withdraw it. I didn’t have any transactions that day but I was able to withdraw successfully The second time the other party asked me to use credit Then the money I borrowed was converted into virtual currency in installments. Then enter the trade on 11/26 I have not withdrawn the amount after the transaction. On 11/28, the other party started to borrow money from me. When I wanted to give the other party the money on the platform, he was unwilling. I started to have doubts I started trying to withdraw the money in the early morning of November 29th But the withdrawal keeps failing On the morning of 11/29, customer service said that withdrawals cannot be made without transactions. If you want to withdraw money, you must earn half of the balance before you can withdraw it. I just found out this is a scam This morning the boy suddenly sent me a photo of his ID card But I never gave him my personal information. So I suspect that the other party is someone on the platform He got my profile from the platform